Product tour
One system for the whole house.
From the booking on your site to the guest's check-in and the report to the authorities. Six stops, about three minutes.
01 · Your morning
Your whole day on one screen.
Who arrives, who leaves, what's still dirty and what's still unpaid. Only what needs you today is here.
- Arrivals and departures with one-tap actions
- Open balances next to the guest they belong to
- Problems in plain words, not in a logbook
02 · Rooms and nights
Drag a booking. See the price first.
Move a stay to another room or other dates. Before anything changes, Noren shows what it does to the price and to availability on every channel.
- Room-by-night grid with 7, 14, 30 or 90 days
- Price impact shown before you drop
- One-click undo
03 · Your website
Direct bookings, in your own style.
A light booking engine on your own site, in your colour and your type. Four guest languages, prices in the calendar where guests look, and the cheapest payment method on top.
- Light, so your site stays fast
- Dutch, English, Spanish and German
- Your own booking page on a subdomain
04 · Booking.com, Airbnb, Expedia
Every channel in step, checked every night.
Rates and availability flow both ways. At four in the morning Noren compares the next thirty nights with each channel and fixes what drifted.
- Two-way sync with the big three
- Nightly comparison, differences resent
- Nothing charged on OTA bookings
Coming soonThe channel connection goes live with the first house.
05 · Guests and compliance
Guests check in on their phone.
Each guest gets a link in their own language. They scan their ID, sign, and the registration goes to the authorities by itself. If a report fails, you see why on your Today screen.
- ID scan and signature on the guest's phone
- Spanish SES.HOSPEDAJES reports filed automatically
- The reason for a rejection in plain words
Coming soonFiling with SES.HOSPEDAJES goes live with the first house in Spain.
- Details complete2 of 3 guests
- Filed with SES.HOSPEDAJESAccepted 06:41
- 1 passport missingReminder sent 07:30
06 · Noren on its own
You decide how far it goes.
For each kind of task, choose: ask, do it, or off. Anything that involves a decision about money or guests always waits for you.
- Per task type, not all or nothing
- Decisions stay with you
- Every action logged and undoable
Who it is for
For every house where the host also runs the front desk.
Three kinds of property, one system. The examples are made up; the maths behind them is not.
B&B and guesthouse
You do everything yourself: breakfast, cleaning and the email. Noren takes over the small jobs: confirmations and reminders, online check-in, and a calendar that stays in step with your channels.
ExampleA B&B with 5 rooms on the coast, run by the couple who live there.
Calculate with 5 roomsIndependent hotel
A team, several channels and arrivals every day. Roles per staff member, prices that move with demand within your floor and ceiling, one inbox for all guest messages and housekeeping on the phone.
ExampleA hotel with 14 rooms in an inland town, with a receptionist and two housekeepers.
Calculate with 14 roomsMore than one property
In Noren each property has its own rooms, prices and numbering. A second property under the same account and one overview of all your properties are still to come; until then each property has its own account.
Coming soonThe overview of several properties is on the roadmap.
ExampleTwo properties of 8 rooms under one owner, each with its own team.
Calculate per property, with 8 rooms
Everything that's included.
Every part is in every plan. What you don't use stays out of your menu until your house needs it; then Noren suggests it.
Today & attention
- Arrivals, departures and balances in one view
- Attention list with a fix per item
- Your own start screen with tiles
- Search everything from ⌘K
Calendar & rooms
- Room grid with drag and drop
- Room types, units and locks
- Room moves that free sellable nights
- Closures and out of service with a reason
Bookings
- Quick filters and saved views
- Export exactly what you see
- Bulk check-out and room assignment
- Full history per booking
Rates
- Seasons, derived plans and rate rules
- "Why this price?" per night
- Minimum stay effects shown before saving
- Tourist tax per region
Channels
- Booking.com, Airbnb and Expedia, two-way
- Calendar links for other platforms
- Nightly comparison with automatic resend
- Warnings for what a channel won't apply
Booking engine
- On your own site, in your own style
- Your own booking page on a subdomain
- Four guest languages
- Extras and packages at checkout
Payments
- Straight to your own account
- Cheapest method on top per guest
- Payment requests with reminders
- Refunds, deposits and manual payments
Guests & messages
- One inbox thread per guest
- Online check-in with ID scan
- Reminder series that stop when done
- Guest page and digital guest guide
Housekeeping
- Cleaning board that builds itself
- Suggested assignment by workload
- Works offline on the phone
- A dirty room can't be checked in silently
Automation
- Ask, do it or off, per kind of task
- Decisions always wait for you
- Every action logged and undoable
- Each month, what it brought in, in bookings
Performance
- Occupancy, ADR and RevPAR from one definition
- Pace and pickup against last year
- Every number clicks open to its bookings
- Look-to-book on your booking engine
Team & security
- Roles and a rights matrix
- Two-factor sign-in and device list
- Encrypted identity documents
- Hosted in the EU